Terms

This is a plain-language agreement. It is not a substitute for legal review before commercial use.

What recall is

recall is a decision memory service for people and the agents they use. You send it text (conversations, documents, notes); it extracts decisions, lessons, preferences and facts, stores them as linked records, and returns them to you and to the agents you authorize.

Your account and workspace

You are responsible for the credentials, keys and connected apps on your account, and for what the people and agents you invite into a workspace do there. An owner controls a workspace; admins and members have the access the owner grants to shared spaces. A personal space is readable only by the person it belongs to, not by admins and not by the workspace owner. You may revoke any key, app or membership at any time.

Your content

Everything you store stays yours. We do not sell it, train models on it, or share it with anyone but the people and agents you grant access to. Transcript text is discarded after extraction unless you turn on "keep transcript text". Records are not silently overwritten; corrections are kept as superseded history. Deletion happens on request. You can export your data on request and close your account, after which it is deleted from backups within 30 days.

Models

Extraction, chat and consolidation run on the model endpoint your workspace configures. If you use a hosted default, the provider named in Settings processes your text under its own terms.

Acceptable use

Do not store content you have no right to store, do not attempt to reach another workspace's data, and do not use the service to harass or defraud. We may suspend accounts that do.

Availability and liability

The service is provided as is. We keep backups and monitor the machinery, but we do not guarantee uninterrupted service, and we are not liable for losses arising from its use beyond the fees you paid in the previous three months.

Changes

We will announce material changes in the app at least 14 days before they take effect.